Dental Protection Australia
How2... Episode 4: Manage a complaint
Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.
What it is about
Have you ever had a patient complain about the practice, about you or the treatment you provided? Do you know what to do if they do? Dr Annalene Weston, Dentolegal Consultant with Dental Protection talks us through the immediate steps to take when complaints arrive at the practice, so we can manage them well to ensure they don’t escalate to the regulator, or a lawyer. How2 from Dental Protection – meaningful advice…
There is no transcript here, and only the host could change that.
These are somebody else's words. Dental Protection Australia belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claiming the show puts that permission on the file. It is the only thing that could ever put a transcript here, we have not written one yet, and we are not promising a date.