Mastering Mindset: From Doubt to Success, Lessons from Dr. Glenn Vo
Dr. Glenn Vo on building a buying community out of a Facebook group, the difference between an audience and a membership, and why the boring operational work is the moat.
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Dr. Glenn Vo on building a buying community out of a Facebook group, the difference between an audience and a membership, and why the boring operational work is the moat.
Dr. Alan Stern on why a practice that works only when the dentist is present is not a business, what changed when he started measuring his week in recovered hours instead of produ…
Anne Duffy on building a publication and an awards program from a mailing list, why recognition is infrastructure rather than decoration, and what a community owes the people who…
Ten operational changes that move a practice from transactional visits to relationships patients defend — written for the person who has to implement them, not the person who appr…
Most practice differentiation is decoration. This is the short list of differences patients can actually perceive before they become patients.
Innovation in dentistry is rarely a technology decision. It is a tolerance-for-being-wrong decision, made repeatedly, in public.
Completeness and freshness open the door; outside signal and editorial review carry the weight. Sponsorship buys placement and features — never points.