INNOVATION·IN·DENTISTRY

Daily Dental Podcast

957. When Loyalty Becomes an Exception

16 October 2026 · 4:06

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What it is about

Today, Dr. Killeen tackles one of the hardest situations for a practice owner: a long-time team member who was once great but is no longer meeting the standards of the practice. Loyalty matters, but allowing one person to continually fall short can quietly damage the rest of the team and create resentment. The answer starts with an honest conversation, not an immediate firing. Dr. Killeen explains how to clearly…

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